Spirit Pass Cancellation Policy 2023
This document outlines the cancellation policy for Spirit Passes at Whistler Blackcomb. It includes information about eligibility for refunds, necessary documentation, and the application process. Users can find guidance on how to navigate the terms and conditions related to pass cancellations.
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How do I fill this out?
To fill out this form, start by gathering all necessary documentation related to your request. Ensure that you clearly print your information as it appears on your pass. Follow the instructions to submit your application to the designated contact method.
How to fill out the Spirit Pass Cancellation Policy 2023?
1
Gather all required documents.
2
Clearly print your personal information.
3
Provide an explanation of your request.
4
Include a completed Accelerated Expiry Consent Form.
5
Submit the application within the specified time frame.
Who needs the Spirit Pass Cancellation Policy 2023?
1
Individuals who are unable to use their pass due to medical reasons.
2
Employees who are involuntarily transferred out of the area.
3
Users seeking a refund due to pandemic-related resort closures.
4
Families looking to understand the terms for their minors' passes.
5
Anyone requiring clarification on their cancellation rights.
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Download your updated PDF ready for submission.
What are the instructions for submitting this form?
To submit your cancellation request, prepare a complete written application including your name, details of the refund or credit request, and supporting documents. Email your submission to wbpassadmin@vailresorts.com or fax it to 1.604.938.7066. Alternatively, you can drop off your completed application at Guest Services located at Whistler Mountain Resort.
What are the important dates for this form in 2024 and 2025?
The final deadline for submitting cancellation requests for the 2023-2024 season is May 31, 2024. Users intending to utilize credits from pandemic-related closures must be aware of the timelines for application. Keep in mind that all refund requests must be initiated within two weeks of qualifying events.
What is the purpose of this form?
The purpose of this form is to provide a structured process for Spirit Pass holders seeking refunds or credits based on defined conditions. It ensures that all necessary information is collected to assess eligibility accurately. By standardizing this process, Whistler Blackcomb aims to facilitate clear communication and expectations for pass holders.
Tell me about this form and its components and fields line-by-line.
- 1. Name of Passholder: The full name of the individual holding the Spirit Pass.
- 2. Date of Birth: The date of birth of the passholder to verify identity.
- 3. Request Details: Information regarding the nature of the refund or credit request.
- 4. Signature: The passholder's signature to confirm the request.
- 5. Date: The date when the form is signed.
What happens if I fail to submit this form?
Failing to submit this form correctly may result in a denial of the refund or credit request. It's essential to provide all required documentation and complete the application accurately. Missing information or late submissions can hinder your chances of receiving the expected outcome.
- Incomplete Information: Not providing all necessary details can lead to delays or rejection.
- Missed Deadlines: Submitting after the deadline may forfeit any chance for a refund.
- Insufficient Documentation: Without proper documentation, your request might not be processed.
How do I know when to use this form?
- 1. Medical Issues: Use the form to apply for a refund if you cannot use your pass due to health reasons.
- 2. Job Transfers: Involuntary transfers out of the area may qualify for refunds; use the form to document this.
- 3. Pandemic Closures: Submit the form if the resort was closed, affecting your ability to use the pass.
Frequently Asked Questions
How do I apply for a refund?
To apply for a refund, you must complete a request in writing, include necessary documentation, and submit it within the specified two-week timeframe.
What documentation is needed?
Required documentation includes a medical certificate, a letter from your employer, or other relevant proof related to your request.
Is there a cancellation fee?
Yes, a cancellation fee of $50 will apply if your request for a credit or refund is approved.
Can I transfer my pass?
No, Spirit Passes are non-transferable according to the policy.
What happens if I miss the deadline?
If you miss the May 31, 2024 deadline, you may not be able to receive a refund or credit.
What is the daily fixed rate for usage calculation?
The daily fixed rates are $102 for adults, $90 for seniors, and $58 for children, used to calculate any dues from days utilized.
How will my refund be calculated?
Refunds are calculated by taking the cost of the pass before tax, subtracting the cost of days used, and adding tax and the cancellation fee.
Where do I send my cancellation request?
You can send your request via email to wbpassadmin@vailresorts.com, fax to 1.604.938.7066, or drop it off at Guest Services.
Can short-term illnesses qualify for a refund?
No, short-term illnesses or pre-existing conditions do not qualify according to the policy.
Who can request a refund?
The request can be made by the pass holder or their parent/legal guardian in case of minors.
