Edit, Download, and Sign the WM Display Group Merchandise Return Form
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How do I fill this out?
To fill out the return form, start by entering your Order ID and contact details. Next, list the items you wish to return along with the reason for the return. Ensure all information is complete to avoid delays in processing.

How to fill out the WM Display Group Merchandise Return Form?
1
Gather your merchandise and the packing slip.
2
Locate your Order ID and fill in your contact information.
3
Describe the items being returned and specify the quantity.
4
Select the reason for the return from the provided codes.
5
Submit the completed form along with the merchandise for processing.
Who needs the WM Display Group Merchandise Return Form?
1
Customers who received defective products.
2
Buyers who ordered the wrong size.
3
Consumers who received damaged goods during shipping.
4
Individuals who received the wrong item.
5
Shoppers looking to return an item for other reasons.
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What are the instructions for submitting this form?
To submit the return form, fill out all required fields and include it with your merchandise. Mail the completed form along with the items to WM Display Group, 1040 W. 40th Street, Chicago, IL 60609. For faster processing, consider using trackable shipping methods to ensure your return is received.
What are the important dates for this form in 2024 and 2025?
Important dates for returning merchandise in 2024 and 2025 will align with our standard holiday return policies. Ensure to initiate returns within 30 days of receiving your order for timely refunds. Keep updated on specific holiday return guidelines each year.

What is the purpose of this form?
The purpose of this form is to facilitate the return of merchandise to WM Display Group. It collects essential information to process returns accurately and efficiently. Completing the form ensures that consumers receive the appropriate credit for returned items.

Tell me about this form and its components and fields line-by-line.

- 1. Order ID: Unique identifier for your order.
- 2. Billing Name: Name of the purchaser.
- 3. Date Ordered: Date when the order was placed.
- 4. Contact Name: Name of the person returning the item.
- 5. Date Received: Date when the product was received.
- 6. Phone Number: Contact number for inquiries.
- 7. E-Mail Address: Email for correspondence regarding the return.
- 8. Address: Mailing address for sending back items.
- 9. Item: Description of the item being returned.
- 10. Quantity: Number of items being returned.
- 11. Reason for Return: Code representing the reason for return.
- 12. Please Describe: Optional detailed description of the return reason.
What happens if I fail to submit this form?
If the form is not submitted correctly, the return may not be processed. Missing information can lead to delays or denial of the return request. It is crucial to provide all required details to ensure successful processing.
- Delayed Processing: Incomplete forms can lead to delays in processing your return.
- Denial of Return: If necessary information is missing, your return may be denied.
- Lost Merchandise: Without proper documentation, tracking returns becomes difficult.
How do I know when to use this form?

- 1. Defective Items: Use this form if the product received is defective.
- 2. Wrong Size: Utilize this return form if the item does not fit as expected.
- 3. Damaged Goods: Applicable for returns of items received damaged during shipment.
- 4. Incorrect Products: Useful for situations where the wrong item was shipped.
- 5. Other Reasons: Employ when there are other valid reasons for returning merchandise.
Frequently Asked Questions
How do I submit the return form?
You can submit the return form by sending it along with your merchandise to the designated address.
What should I include with my return?
Include the completed return form and your packing slip.
How long does it take to process a return?
Returns are typically processed within 1-2 weeks.
What if I receive a damaged product?
Contact customer service to report damages before returning the product.
Are there any fees for returns?
Yes, there is a restocking fee of 15% or a minimum of $8.
What information do I need to provide?
Provide your Order ID, contact details, and reason for the return.
Can I return custom products?
All sales are final on custom displays and graphics.
Is the return form easy to fill out?
Yes, the return form is designed to be user-friendly and straightforward.
Where can I find the return codes?
The return codes are listed on the form itself.
What if my return is not processed?
Contact customer service for assistance with any unprocessed returns.