VITA/TCE Volunteer Standards of Conduct Training
This file contains essential information regarding the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs. It outlines the ethical standards and conduct expected of volunteers. Users can also find resources for training and certification.
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How do I fill this out?
To fill out this form, start by carefully reviewing the Volunteer Standards of Conduct. Next, follow the instructions to complete the required sections accurately. Finally, ensure that you sign and date the form before submission.

How to fill out the VITA/TCE Volunteer Standards of Conduct Training?
1
Review the Volunteer Standards of Conduct carefully.
2
Complete the required sections of the form accurately.
3
Check your information against your valid ID.
4
Have the form signed by an approving official.
5
Submit the completed form to your designated coordinator.
Who needs the VITA/TCE Volunteer Standards of Conduct Training?
1
Volunteers in the VITA/TCE programs need this file to understand their ethical obligations.
2
Tax preparers must follow the guidelines to comply with IRS standards.
3
Quality reviewers require this file to certify their understanding of the review process.
4
Coordinators need the details to guide their teams effectively.
5
Tax law instructors use this document to teach ethical conduct to aspiring volunteers.
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What are the instructions for submitting this form?
Submit the completed Volunteer Standards of Conduct form to your program coordinator via email or fax. Alternatively, physical copies can be mailed to the designated IRS office. Ensure to keep a copy of your submission for your records.
What are the important dates for this form in 2024 and 2025?
For the year 2024, ensure to complete your training by February 15th. Certification tests must be passed before starting to volunteer. Always check with your local program for specific dates.

What is the purpose of this form?
The purpose of the VITA/TCE Volunteer Standards of Conduct is to establish a framework of ethical behavior expected from volunteers. This document ensures all participants understand their roles in maintaining the integrity of the tax assistance programs. Following these standards helps create a trustworthy environment for taxpayers seeking assistance.

Tell me about this form and its components and fields line-by-line.

- 1. Volunteer Name: The full legal name of the volunteer.
- 2. Address: The home address matching government-issued ID.
- 3. Certification Test Date: Date when the certification test was completed.
- 4. Signature: The digital or hand signature of the volunteer agreeing to the standards.
What happens if I fail to submit this form?
Failing to submit this form may result in disqualification from the VITA/TCE programs. Volunteers may also risk encountering legal ramifications if they engage in tax preparation without proper certification.
- Removal from Program: Volunteers who do not submit the form can be removed from participation.
- Legal Consequences: Engaging in unauthorized tax preparation can lead to legal issues.
- Loss of Certification: Failure to comply may result in losing certification opportunities for future service.
How do I know when to use this form?

- 1. Before Starting Service: Volunteers must complete this form prior to their first service date.
- 2. After Training Completion: This form is essential once training sessions are completed.
- 3. When Renewing Participation: Returning volunteers must resubmit this form for each new season.
Frequently Asked Questions
What is the purpose of this file?
This file serves to inform VITA/TCE volunteers about the standards of conduct they must adhere to.
How can I edit the PDF?
You can edit the PDF by accessing it via the PrintFriendly editor and making your changes.
Is there a training component associated with this file?
Yes, the file includes links to essential training resources for volunteers.
What happens if I don’t adhere to the standards?
Failing to comply may result in removal from the program and additional consequences.
Can I download the edited PDF?
Yes, after making your edits, you can download the updated PDF.
Do I need to register to use the editing features?
No registration is required to edit and download your PDF.
Is there a certification test mentioned?
Yes, volunteers must complete a certification test prior to volunteering.
Who should I contact for help?
For assistance, please contact your program coordinator.
How do I get updates on training materials?
Updates can be found in Publication 4491-X, available at the IRS website.
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