Edit, Download, and Sign the User Acceptance Testing Guidelines for TfL Services

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How do I fill this out?

To fill out this document, start by reviewing the defined scope and entry criteria. Next, complete the UAT scripts by documenting the end-to-end business scenarios. Finally, ensure all defects are recorded and severity categorized.

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How to fill out the User Acceptance Testing Guidelines for TfL Services?

  1. 1

    Review the document for entry and exit criteria.

  2. 2

    Complete the UAT scripts for the defined scenarios.

  3. 3

    Test all digital products against the functionality.

  4. 4

    Record any defects found with severity assigned.

  5. 5

    Finalize the testing with approval from the Product Owner.

Who needs the User Acceptance Testing Guidelines for TfL Services?

  1. 1

    Developers need this file to ensure functionality in new releases.

  2. 2

    Testing teams require it to perform thorough user acceptance tests.

  3. 3

    Product Owners need it to approve testing scripts.

  4. 4

    Quality assurance teams must validate defects and overall product quality.

  5. 5

    Business stakeholders want to understand product capabilities before launch.

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What are the instructions for submitting this form?

To submit this form, email it to the provided address, or fax it to the designated number. Physical submissions should be directed to the appropriate TfL office. Ensure that the form is fully completed and reviewed before submission to avoid delays.

What are the important dates for this form in 2024 and 2025?

Important dates for this form in 2024 include the annual review on June 15 and user feedback sessions on December 2. In 2025, the next major update is scheduled for March 10. Stay tuned for specific deadlines that may arise throughout the year.

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What is the purpose of this form?

This form serves as a guide for conducting user acceptance testing (UAT) for digital products under Transport for London's jurisdiction. Its purpose is to ensure that new services are functional, and meet user needs before a public launch. By following the guidelines presented, teams can effectively gather user feedback and make necessary adjustments.

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Tell me about this form and its components and fields line-by-line.

The form contains several fields essential for documenting the testing process.
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  • 1. Entry Criteria: Defines the criteria that must be met before testing commences.
  • 2. Exit Criteria: Outlines the conditions that must be satisfied before the product can be released.
  • 3. Defect Severity Criteria: Identifies how defects are ranked based on their impact on functionality.

What happens if I fail to submit this form?

If this form is not submitted, it can delay the product release process and lead to unresolved defects. Stakeholders may not have the information needed for decision-making, impacting project timelines.

  • Delay in Release: Failure to submit could lead to project delays.
  • Unresolved Defects: Outstanding defects may affect the product's functionality post-launch.
  • Stakeholder Confusion: Without submission, stakeholders may lack clarity on product readiness.

How do I know when to use this form?

This form should be utilized prior to launching any digital services developed under the TfL governance. It helps assess the readiness of the product through user acceptance testing.
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  • 1. New Product Launch: Use this form when preparing to launch a new digital product.
  • 2. Feature Updates: Implement it for major feature updates that require user testing.
  • 3. Compliance Checks: Utilize for compliance assessment in digital service delivery.

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