T-Mobile Advantage Program Early Termination Fee
This document outlines the T-Mobile Advantage Program which offers reimbursement for early termination fees for families. It provides instructions on how to take advantage of the program, including eligibility and application details. Suitable for employees of the Community College of Philadelphia.
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How do I fill this out?
To fill out the T-Mobile Advantage Program form, start by gathering all necessary documents including your current carrier's final bill. Next, ensure you have your new T-Mobile account details handy. Finally, follow the online instructions or call the support number for assistance.
How to fill out the T-Mobile Advantage Program Early Termination Fee?
1
Gather your old carrier's final bill showing early termination fees.
2
Purchase a new device through the Advantage Order Portal.
3
Complete the trade-in process within seven days.
4
Submit the final bill electronically for reimbursement.
5
Activate all lines in the same T-Mobile market.
Who needs the T-Mobile Advantage Program Early Termination Fee?
1
Current T-Mobile customers needing to switch carriers.
2
Employees of the Community College of Philadelphia looking to save on bills.
3
Families wanting to combine their wireless plans for discounts.
4
Individuals needing to trade in their devices for new ones.
5
Users wishing to take advantage of no annual contracts and overage fees.
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What are the important dates for this form in 2024 and 2025?
Currently, no specific important dates are applicable for 2024 and 2025 regarding this form, but it is recommended to stay updated with T-Mobile announcements for any promotional changes.
What is the purpose of this form?
The purpose of this form is to facilitate the reimbursement process for early termination fees incurred by switching to T-Mobile. It aims to support customers in transitioning to a T-Mobile plan while easing the financial burden of contract termination with their previous provider. By offering this program, T-Mobile encourages customers to make the switch and enjoy the benefits of their services.
Tell me about this form and its components and fields line-by-line.
- 1. Name: The customer’s full name as it appears on the account.
- 2. Email: The email address for communication regarding the ETF reimbursement.
- 3. Account Number: The account number associated with your T-Mobile service.
- 4. Carrier Name: The name of the carrier from which you are switching.
- 5. Final Bill: A copy of your final bill showing the termination fees.
What happens if I fail to submit this form?
Failure to submit this form will result in the loss of eligibility for ETF reimbursement, meaning you will need to cover termination costs yourself.
- Loss of Reimbursement: Not submitting the form on time means missing out on possible savings.
- Delayed Service Activation: If the form is not submitted, you might face delays in activating your T-Mobile service.
- Ineligibility for Promotions: Failing to meet the requirements may prevent you from qualifying for future special offers.
How do I know when to use this form?
- 1. Switching Carriers: If you're changing your mobile service to T-Mobile and have ETF's.
- 2. New Device Purchase: When you buy a new device through T-Mobile’s Advantage Program.
- 3. Utilizing Trade-In Offers: If you're trading in your old device for a new one while switching.
Frequently Asked Questions
What are the eligibility requirements for the program?
You must purchase a new device and port your number from another carrier.
How long do I have to submit my final bill?
You need to submit your final bill within two calendar months of activation.
Can I claim the ETF reimbursement for multiple lines?
Yes, you can claim reimbursement for up to five lines.
How do I complete the trade-in process?
Visit the T-Mobile trade-in website within seven days of receiving your new device.
When will I receive my ETF reimbursement?
Reimbursement may take up to eight weeks to process.
Is there a limit on the trade-in value?
You can receive up to $300 for each eligible device traded in.
Do I need to activate my lines at the same address?
Yes, all lines must be activated at the same billing address.
What features are included in T-Mobile's plans?
Plans include unlimited talk, text, web, and global coverage in many countries.
How do I contact T-Mobile for support?
You can call 1-866-464-8662 for assistance with the Advantage Program.
What happens if I do not submit my final bill?
You will not be able to receive ETF reimbursement if the bill is not submitted.
