Edit, Download, and Sign the Service Level Agreement for Security Services
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How do I fill this out?
To fill out this Service Level Agreement, start by carefully reading through each section. Ensure both parties understand and agree to the terms specified. Complete all the required fields and sign where indicated.

How to fill out the Service Level Agreement for Security Services?
1
Read through the entire agreement to understand the terms and conditions.
2
Ensure both parties agree on the specified terms.
3
Fill in all the necessary fields with accurate information.
4
Attach any required annexures or schedules.
5
Sign the agreement where indicated.
Who needs the Service Level Agreement for Security Services?
1
Municipal Managers who need to formalize security service agreements.
2
Security companies that are providing services to municipalities.
3
Legal teams drafting agreements for security services.
4
Government entities looking to hire security service providers.
5
Audit teams verifying compliance with service level agreements.
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What are the instructions for submitting this form?
To submit this form, ensure all sections are filled out accurately. Email the completed form to the designated official or department. Alternatively, you can fax or send it via mail to the provided address. It is advised to keep a copy for your records and ensure the recipient confirms receipt.
What are the important dates for this form in 2024 and 2025?
Key dates for this Service Level Agreement are the start date of 14 July 2017 and the end date of 13 June 2020. These dates should be noted for compliance and renewal purposes.

What is the purpose of this form?
The purpose of this form is to establish a clear and binding agreement between the Sedibeng District Municipality and Mafoko Security Patrols. It outlines the responsibilities and obligations of both parties to ensure the provision of security services. This agreement also includes definitions, duration, and terms of service that govern the working relationship.

Tell me about this form and its components and fields line-by-line.

- 1. Agreement: This section records the terms and conditions of the contract.
- 2. Services: Details the security services to be provided.
- 3. Ad Hoc Security Services: Specifies unplanned security services that may be required.
- 4. Operating Sites: Lists the premises where security services are to be rendered.
- 5. Equipment: Includes all equipment required to render security services.
- 6. Security Technology: Details the technology used for security services, including access control and surveillance systems.
- 7. Duration: Specifies the period for which the agreement is valid.
- 8. Obligations of the Employer: Outlines the responsibilities of the employer.
- 9. Obligations of the Security Company: Lists the responsibilities of the security company.
What happens if I fail to submit this form?
Failure to submit this form could result in non-compliance with the agreed terms and conditions, leading to potential termination of the agreement or legal consequences.
- Non-Compliance: The agreement may be terminated if the terms are not adhered to.
- Legal Consequences: Both parties may face legal action for breach of contract.
How do I know when to use this form?

- 1. Initiating Security Services: Used when starting new security services with a provider.
- 2. Formalizing Responsibilities: Outlines the responsibilities and terms of service for both parties.
- 3. Compliance and Monitoring: Ensures compliance with the agreed terms and conditions.
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