Edit, Download, and Sign the Rodan and Fields Return Authorization Form
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How do I fill this out?
To fill out the Return Authorization Form, start by entering your name and order number. Next, indicate the item name and quantity you wish to return. Finally, select the reason for your return from the provided codes.

How to fill out the Rodan and Fields Return Authorization Form?
1
Enter your name and order number.
2
List the item name and quantity for return.
3
Choose the appropriate reason code for the return.
4
Complete the form and review your entries.
5
Send the form along with the products to the specified address.
Who needs the Rodan and Fields Return Authorization Form?
1
Customers who received damaged products need this form to return the items.
2
Individuals who ordered the wrong merchandise and want to correct their order.
3
Clients who are dissatisfied with the product results can use this to initiate a return.
4
Users looking to return products due to an ordering error need to fill this form.
5
Returning customers who have surplus products will need this form for returns.
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1
Open the PDF file in PrintFriendly.
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Click on the text fields to edit your information.
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Modify any necessary details for accuracy.
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Review your changes to ensure correctness.
5
Download the edited PDF for submission.

What are the instructions for submitting this form?
To submit the filled Return Authorization Form, you can email it to orderinquiries@rodanandfields.com or fax it to the customer service number provided. For physical submissions, send the products along with this form to Rodan & Fields, 4001 Adler Road, Dallas, TX 75211. Ensure that all items are securely packaged and include a copy of your order confirmation for reference. Always keep a record of your submission for tracking purposes.
What are the important dates for this form in 2024 and 2025?
For 2024 and 2025, customers should be aware that returns must be initiated within 60 days of purchase. Make sure to submit your returns promptly to ensure eligibility. Refer to our satisfaction guarantee policy for any updates.

What is the purpose of this form?
The Rodan and Fields Return Authorization Form serves to streamline the return process for customers dissatisfied with their purchases. It allows customers to clearly specify their return reasons, ensuring efficient processing of their requests. By using this form, customers are guaranteed not only clarity in communication but also adherence to company policies.

Tell me about this form and its components and fields line-by-line.

- 1. Name: The name of the customer submitting the return request.
- 2. Order Number: The unique identifier for the customer's purchase.
- 3. Item Name: The name of the product being returned.
- 4. Quantity: The number of items the customer wishes to return.
- 5. Reason Code: The specific reason for the return, selected from a list.
What happens if I fail to submit this form?
Failing to submit this form can lead to delays in processing your return, or worse, rejection of the return request.
- Delayed Refund: Without the form, the return may not be processed efficiently.
- Rejection of Return: Missing or improperly filled forms can result in your return being denied.
- Increased Confusion: Lack of clear documentation can lead to misunderstandings between the customer and the company.
How do I know when to use this form?

- 1. Returning Damaged Products: Customers who received items damaged during transit must use this form.
- 2. Incorrect Items Received: Use this form if you received the wrong product to initiate the return.
- 3. Dissatisfaction with Results: For those unhappy with their purchase results, this form is necessary.
- 4. Excess Product Returns: Customers with surplus items need to complete this form to return them.
- 5. General Returns: This form can be used for most return scenarios under the satisfaction guarantee.
Frequently Asked Questions
How do I start a return with this form?
Simply fill out the Return Authorization Form, ensuring all required information is correctly provided.
What if I received the wrong item?
You can indicate the issue in the reason codes section of the return form to initiate your return.
Can I return opened products?
The policy allows returns for unopened, unused items only. Please ensure to follow the guidelines.
How long will it take to process my return?
Once we receive your returned items, the refund will be processed within 10-15 business days.
Do I need to pay for return shipping?
Customers are responsible for return shipping costs unless specified otherwise.
Is there a deadline for returns?
You have 60 days from the date of purchase to submit your return request.
What should I do if I lost my authorization form?
You can download a new Return Authorization Form from our website whenever needed.
Can I exchange products using this form?
Rodan and Fields does not accept exchanges; you must return and reorder.
What items are not eligible for return?
Items returned outside of the 60-day window will not be accepted.
How do I contact customer service for further help?
You can reach us at 1-888-995-5656 or email us at orderinquiries@rodanandfields.com.