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How do I fill this out?

To fill out this maintenance request, you need to follow a clear and concise procedure. Start by determining whether your request is urgent or can be submitted online. Gather all necessary information and follow the prompts to ensure successful submission.

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How to fill out the NAU Facility Services Maintenance Request Instructions?

  1. 1

    Determine the urgency of your maintenance issue.

  2. 2

    Choose to submit your request online or via telephone.

  3. 3

    Provide your NAU user ID and password if submitting online.

  4. 4

    Fill in the required information following the prompts.

  5. 5

    Keep track of your work order number for future reference.

Who needs the NAU Facility Services Maintenance Request Instructions?

  1. 1

    Students who are experiencing maintenance issues in their dorms.

  2. 2

    Staff members requiring repairs in their offices.

  3. 3

    Faculty needing classroom repairs or adjustments.

  4. 4

    Visitors needing assistance for maintenance-related concerns.

  5. 5

    Facilities management personnel addressing potential safety hazards.

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What are the instructions for submitting this form?

To submit your maintenance request, visit the Facility Services page and select 'Submit a Work Request'. Enter the required details, including your NAU user ID and a description of the issue. After submission, you will receive a confirmation email and further instructions on follow-up.

What are the important dates for this form in 2024 and 2025?

For 2024, requests can be made year-round with no deadlines. In 2025, maintenance submission procedures remain the same. Maintain awareness for any updates that may arise.

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What is the purpose of this form?

The purpose of this form is to streamline the maintenance request process within Northern Arizona University. It ensures that all facility issues are documented and addressed in a timely manner. Having such a structured request system enables better management of university resources.

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Tell me about this form and its components and fields line-by-line.

The maintenance request form consists of various fields that capture essential information about the issue.
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  • 1. Work Order Number: Unique identifier provided for each request.
  • 2. User ID: NAU identification required for login.
  • 3. Issue Description: Detailed description of the maintenance issue.
  • 4. Location: Specific area within the university where the issue is occurring.

What happens if I fail to submit this form?

Failing to submit the maintenance request can lead to delays in addressing facility issues. Without proper documentation, concerns may not be prioritized or resolved.

  • Delayed Response: Issues may persist longer without a formal request.
  • Untracked Problems: Without a submission, maintenance issues may go unaddressed.
  • Miscommunication: Important details might be overlooked without proper documentation.

How do I know when to use this form?

Use this form whenever you encounter maintenance issues that require assistance. It is especially important for urgent repairs that affect the safety and usability of university facilities.
fields
  • 1. Routine Maintenance: For regular upkeep of facilities.
  • 2. Urgent Issues: In case of emergencies affecting safety.
  • 3. Facility Upgrades: For improvements and alterations needed in spaces.

Frequently Asked Questions

What is a maintenance request?

A maintenance request is a formal process to report issues needing attention within university facilities.

How can I submit a maintenance request?

Requests can be submitted online or via telephone, based on urgency.

What information do I need to provide?

You need to provide your NAU user ID, a description of the issue, and the location.

How will I know if my request is processed?

You will receive an automated email confirmation upon submission.

Can I edit my submitted request?

Currently, once submitted, requests cannot be edited.

Is there a priority for urgent requests?

Yes, urgent requests are prioritized for faster response.

What if I forget my work order number?

Please keep track of your work order number as it is essential for follow-up.

Can I cancel my maintenance request?

Contact the Facility Services Work Control Center to inquire about cancellations.

How long does it take to process a request?

Processing times vary, but you will receive updates via email.

Are there specific times to submit requests?

Requests are processed during regular work hours on weekdays.