Frequently Asked Questions on Waiver
This document provides comprehensive information and instructions regarding waiver applications for taxpayers. It outlines the eligibility criteria, application process, and necessary documentation required for submission. Users will find insights into handling penalties and interest related to tax compliance.
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How do I fill this out?
To fill out this waiver application, start by ensuring that you have settled all principal tax amounts. Gather any supporting evidence that justifies your need for a waiver. Follow the outlined application process carefully and provide detailed reasons for your request.

How to fill out the Frequently Asked Questions on Waiver?
1
Ensure all principal taxes are fully paid.
2
Gather relevant evidence and documentation.
3
Log into your iTax profile or visit the TSO.
4
Complete the waiver application form accurately.
5
Submit the application along with the supporting evidence.
Who needs the Frequently Asked Questions on Waiver?
1
Taxpayers seeking to minimize penalties and interest.
2
Individuals who have missed filing deadlines due to valid reasons.
3
Business owners looking for waiver options for tax compliance.
4
Individuals misled by tax advisors who incurred additional costs.
5
Any taxpayer wanting to understand their waiver eligibility.
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What are the instructions for submitting this form?
To submit this waiver application form, ensure that all fields are accurately completed. You can send your application via email to callcentre@kra.go.ke or deliver it physically to your nearest Tax Service Office. Ensure you retain copies of your submission and any correspondence for your records.
What are the important dates for this form in 2024 and 2025?
Important deadlines for waiver submissions typically align with tax filing periods, generally in April for individuals and June for businesses. Stay informed about updates for the 2024 and 2025 tax years. Mark your calendars for these critical dates to ensure timely applications.

What is the purpose of this form?
The purpose of this waiver application form is to allow taxpayers an opportunity to request the remission of penalties and interest incurred due to various circumstances. It serves as a formal mechanism through which taxpayers can present their cases to the tax authority. By using this form, eligible individuals can seek financial relief and promote compliance with tax obligations.

Tell me about this form and its components and fields line-by-line.

- 1. Full Name: The full legal name of the taxpayer applying for the waiver.
- 2. Tax Identification Number (TIN): Unique identification number assigned to the taxpayer for tax purposes.
- 3. Reason for Waiver: Detailed explanation justifying the waiver request, including supporting evidence.
- 4. Principal Tax Paid: Amount of principal tax that has been fully paid prior to the waiver application.
- 5. Contact Information: Valid email address and phone number for KRA to reach the applicant.
What happens if I fail to submit this form?
Failure to submit this form may result in the continuation of penalties and interest accruing on unpaid taxes. Taxpayers may face additional financial burdens as a result of non-compliance. It is essential to adhere to submission deadlines to avoid complications.
- Accrual of Additional Penalties: Delays in submission can lead to further penalties on outstanding taxes.
- Ineligibility for Waiver: Late submissions may disqualify taxpayers from receiving waivers.
- Increased Financial Pressure: Continued non-compliance can escalate overall tax liabilities.
How do I know when to use this form?

- 1. Missed Filing Deadlines: Taxpayers who did not file or pay taxes by the deadline.
- 2. Financial Hardship: Individuals experiencing economic challenges affecting tax payments.
- 3. Misleading Tax Advice: Cases where taxpayers were misinformed by tax advisors.
Frequently Asked Questions
What is a waiver application?
A waiver application is a request made by a taxpayer for the consideration of remitting penalties and interest.
Who should apply for a waiver?
Any taxpayer with justified grounds and supporting evidence should apply for a waiver.
How does one qualify to apply for a waiver?
All principal taxes must be fully paid, and applicants must be compliant with tax filings.
What evidence should be attached to a waiver application?
Supporting evidence varies; it must align with the reason for the waiver request.
How do I apply for a waiver on iTax?
Applications are submitted through your iTax profile or at the relevant Tax Service Office.
Can I get a waiver on Principal Tax?
No, waivers are only applicable to penalties and interest.
What if my application is rejected?
You need to make full payment of the non-waived amount if your application is declined.
How can I check the status of my application?
You can visit your TSO or call the Call Centre with your acknowledgment number.
What happens if I miss the submission deadline?
Late submissions may result in penalties and the inability to receive a waiver.
Is there an appeal process for waiver requests?
Taxpayers can appeal KRA's decision with additional supporting documentation.