Digitization of Refund Claims at JNCH Mumbai
This document outlines the digitization process for refund claims at JNCH, Nhava Sheva. It describes the procedures that importers and exporters need to follow for submitting refund claims electronically. This initiative aims to simplify the refund process and improve efficiency for all stakeholders involved.
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How do I fill this out?
To fill out the refund claim, ensure all required documents are scanned and saved as one PDF file. Submit this file to the designated officer at the service center during your claim submission. Follow the provided instructions to avoid any delays in acknowledgment.

How to fill out the Digitization of Refund Claims at JNCH Mumbai?
1
Prepare all necessary documents for the refund claim.
2
Scan the documents into a single PDF file.
3
Label the PDF file appropriately with the refund amount.
4
Submit the PDF along with the claim to the designated officer.
5
Collect a copy of the receipt for your submission.
Who needs the Digitization of Refund Claims at JNCH Mumbai?
1
Importers submitting SAD refund claims.
2
Exporters requesting other custom duty refunds.
3
Businesses needing supplementary refund claims.
4
Individuals seeking interest refund claims.
5
Stakeholders involved in customs processing.
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What are the instructions for submitting this form?
To submit this form, email your completed PDF and supporting documents to appraisingmain.jnch@gov.in. Alternatively, you may fax your submissions to +91-022-27243184. For physical submissions, visit the designated service center at JNCH during office hours.
What are the important dates for this form in 2024 and 2025?
The revised submission procedure becomes effective from 01.09.2017. Ensure that all refund claims are submitted promptly according to the updated guidelines. Future dates may apply based on regulatory updates; keep an eye on notifications from customs.

What is the purpose of this form?
The purpose of this form is to facilitate the digitization of refund claims submitted at JNCH, Nhava Sheva. By establishing a systematic electronic process, stakeholders can expect a streamlined and efficient process for managing refunds. This initiative aims to reduce delays and enhance accountability in the refund process.

Tell me about this form and its components and fields line-by-line.

- 1. Sr No: Serial number for tracking purposes.
- 2. Date: Date of submission of the refund claim.
- 3. Receipt No: Unique identifier assigned to each claim submitted.
- 4. Applicant: Name of the individual or entity submitting the claim.
- 5. GSTIN / IEC: Goods and Services Tax Identification Number or Import Export Code.
- 6. Amount: Amount claimed for refund.
What happens if I fail to submit this form?
Failing to submit this form can result in delays in receiving your due refunds. Without proper submission, claims may not be processed effectively.
- Delayed Refund Processing: Late submissions will extend the time taken to process refunds.
- Loss of Documentation: Improper submission methods may lead to lost claims or documents.
- Increased Administrative Work: Frequent errors in submission could increase administrative tasks for both claims officers and applicants.
How do I know when to use this form?

- 1. SAD Refund Claims: Applicable for refund of Special Additional Duty.
- 2. Customs Duty Refund Claims: Required for requesting refunds related to customs duties.
- 3. Interest Refund Claims: Use when claiming refunds due to interest overpayments.
- 4. Supplementary Claims: Needed for additional claims arising from previous submissions.
- 5. Double Duty Claims: Submit for refunds related to double duty payments.
Frequently Asked Questions
How do I submit my refund claim?
Submit the completed PDF form and all required documents to designated customs officers.
What if I miss the deadline?
Ensure timely submission by checking important dates and preparing your documents in advance.
Can I update my claim after submission?
Yes, you can submit additional documents by following the supplementary submission procedure.
What formats are accepted for submissions?
You must provide your refund claim in a single PDF format.
Is there a fee to submit a refund claim?
A fee of Rs 400 is applicable for processing the refund claims.
Where can I submit my refund claim?
Claims can be submitted at specific service centers mentioned in the guidelines.
How will I know if my claim is acknowledged?
You will receive a receipt confirmation from the officer handling your submission.
What if I face issues during the submission process?
Contact the centralized refund section for assistance with any submission difficulties.
Are there any changes to the refund process?
Yes, the process has been digitized for efficiency and ease of access.
Will my documents be kept secure?
All submitted documents will be maintained securely in accordance with customs guidelines.