BEHR MARQUEE Interior One-Coat Color Collection Form
This file provides a guarantee submission form for BEHR MARQUEE Interior Paint. It includes essential instructions for claiming a refund or additional paint if one-coat hide is not achieved. Follow the outlined steps to ensure your submission is processed smoothly.
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How do I fill this out?
To fill out this form, first gather all necessary documentation including your receipts and photos. Read the instructions carefully to ensure you provide the correct information. Fill out each section completely before submitting.
How to fill out the BEHR MARQUEE Interior One-Coat Color Collection Form?
1
Gather your original and additional purchase receipts.
2
Take the required photographs showing the paint coverage.
3
Complete the refund submission form accurately.
4
Double-check your contact information and ensure it is legible.
5
Mail your form and documentation to the specified address.
Who needs the BEHR MARQUEE Interior One-Coat Color Collection Form?
1
Homeowners needing to claim a refund for ineffective paint.
2
Contractors who purchased paint for client projects.
3
DIY enthusiasts seeking reimbursement for inadequate coverage.
4
Property managers requiring documentation for maintenance.
5
Painters facing issues with paint coverage and warranty claims.
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What are the instructions for submitting this form?
To submit the form, complete all required fields and include all documentation like original receipts and photos. Mail your completed form along with the receipts to Behr Process Corporation, PO Box 28510, Santa Ana, CA 92799. If you have any questions about the submission, feel free to reach out to customer service at refund@mascocoatings.com.
What are the important dates for this form in 2024 and 2025?
Important dates for submission have not been specified. However, it's advisable to submit claims promptly after purchase to ensure timely processing. Please check the official site for any updates regarding deadlines.
What is the purpose of this form?
The purpose of this form is to provide a clear and structured method for customers to claim a refund or additional paint under the BEHR MARQUEE paint guarantee. It aims to facilitate customer satisfaction by ensuring that claims are processed efficiently. Customers can report issues with product performance and receive resolution through this process.
Tell me about this form and its components and fields line-by-line.
- 1. First Name: The first name of the applicant.
- 2. Last Name: The last name of the applicant.
- 3. Street Address: The applicant's mailing address.
- 4. City: The city where the applicant resides.
- 5. State/Zip Code: The state and zip code of the applicant's address.
- 6. Phone Number: Contact number for the applicant.
- 7. Email Address: Email for communication.
- 8. Confirm Email: Field to confirm the provided email address.
- 9. MARQUEE Color Name & Number: Color name and number as per the paint lid sticker.
- 10. Number of gallons originally purchased: Total gallons originally bought.
- 11. Number of additional gallons purchased: Additional gallons bought for the project.
What happens if I fail to submit this form?
If the form is not submitted, customers may lose the opportunity to receive a refund or additional paint. It is crucial to ensure that all required fields and documents are included during submission to avoid any delays or denials.
- Incomplete Submission: Missing information could lead to denial of the claim.
- Documentation Issues: Failure to provide proper receipts and photos will result in processing delays.
- Processed Time Delays: Inadequate or incorrect submissions may extend the processing time.
How do I know when to use this form?
- 1. Claim Refund: To receive a refund for unsatisfactory paint coverage.
- 2. Request Additional Paint: If the initial purchase was insufficient due to coverage issues.
- 3. Document Failures: For documenting that the paint failed to provide the promised coverage.
Frequently Asked Questions
How do I submit the BEHR MARQUEE form?
Complete the form and send it along with the required documentation to Behr Process Corporation.
What documents do I need to include?
You need to include original receipts, photos, and the completed form.
Where do I send my submission?
Mail your form to Behr Process Corporation, PO Box 28510, Santa Ana, CA 92799.
What happens if I don’t submit the form?
Failure to submit the form may result in an inability to claim your refund or additional paint.
How long will my refund take to process?
Refund processing may take 3 to 4 weeks.
Is there a guarantee on the paint coverage?
Yes, the guarantee is valid unless specific conditions are not met.
Can I submit the form online?
Current submission must be mailed; online options are not available.
What if I have more questions?
Contact Behr Customer Care via email at refund@mascocoatings.com.
Are there any color exclusions?
Yes, the guarantee does not cover ULTRA PURE WHITE and other specific colors.
What if I used the paint on heavy stains?
The guarantee does not apply when painting over heavy stains without proper priming.
