AT&T Prepaid Emergency Broadband Benefit Guide
This file provides essential information regarding AT&T's Emergency Broadband Benefit (EBB) for eligible consumers. Discover qualifying criteria, plan options, and step-by-step instructions to apply for AT&T PREPAID services. Stay connected with affordable plans designed for low-income households and those facing financial difficulty.
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How do I fill this out?
To fill out this form, first ensure that you meet the eligibility criteria for the Emergency Broadband Benefit. Next, gather all required documentation to support your application. Finally, complete the AT&T PREPAID form as instructed and submit it to confirm your enrollment.
How to fill out the AT&T Prepaid Emergency Broadband Benefit Guide?
1
Check your eligibility for the Emergency Broadband Benefit.
2
Gather necessary documentation to support your application.
3
Complete the AT&T PREPAID enrollment form.
4
Submit your application as per the instructions.
5
Await confirmation of your enrollment from AT&T.
Who needs the AT&T Prepaid Emergency Broadband Benefit Guide?
1
Low-income households needing affordable internet access.
2
Individuals affected by job loss or financial hardship due to the pandemic.
3
Students requiring internet for remote learning purposes.
4
Families residing on Tribal Lands seeking reduced connectivity costs.
5
New AT&T PREPAID customers interested in the Emergency Broadband Benefit.
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What are the instructions for submitting this form?
To submit your application for the Emergency Broadband Benefit, complete the AT&T PREPAID form and attach all required documentation. You can submit the form via email to att.prepaid@att.com, fax it to 1-877-232-2090, or use the online submission portal at att.com/prepaidrelief. For physical mail, send it to AT&T Prepaid Relief, PO Box 5032, Chicago, IL 60680. It’s advised to double-check all entered information for accuracy.
What are the important dates for this form in 2024 and 2025?
The Emergency Broadband Benefit program is set to remain in effect until it is funded or June 30, 2022, whichever comes first. Consumers are encouraged to apply as soon as possible to take advantage of this limited-time offering. Dates for potential renewals or changes in the program will be disclosed as they become available.
What is the purpose of this form?
The purpose of this form is to assist qualified consumers in accessing the Emergency Broadband Benefit offered by AT&T. This benefit aims to reduce monthly internet service costs for low-income families, particularly in the wake of the COVID-19 pandemic. By completing this application, eligible individuals can secure significant savings on their essential internet services.
Tell me about this form and its components and fields line-by-line.
- 1. Name: Your full legal name as it appears on official documents.
- 2. Address: Your current residential address for service eligibility.
- 3. Income Level: Details about your household income to confirm eligibility.
- 4. Assistance Program Participation: Documentation confirming participation in a qualifying assistance program.
- 5. Phone Number: Your direct contact number for enrollment confirmation.
What happens if I fail to submit this form?
Failure to submit this form may result in the loss of the Emergency Broadband Benefit, making it challenging to afford internet services during difficult times. Applicants not completing the form risk missing out on significant savings and connection opportunities. It is essential to adhere to submission guidelines for a successful application.
- Loss of Benefits: Without a submitted application, you won't be eligible for any discounts.
- Connectivity Issues: Failure to apply may leave you unable to afford necessary internet services.
- Document Confusion: Improper submission could lead to delays in processing your application.
How do I know when to use this form?
- 1. Financial Hardship: Use this form if experiencing financial strains affecting your ability to pay for internet.
- 2. Students and Households: Families with students engaging in remote learning may need discounted internet access.
- 3. New Applicants: Individuals or families that are new to AT&T or who wish to switch to a prepaid plan.
Frequently Asked Questions
Who qualifies for the Emergency Broadband Benefit?
Low-income households or those facing financial difficulty can qualify for the benefit by meeting specific criteria.
How much can I save with the Emergency Broadband Benefit?
Eligible customers can save up to $50/month or up to $75/month on Tribal Lands.
What information do I need to apply for the EBB?
You'll need to provide proof of income or evidence of participation in qualifying federal assistance programs.
Can I apply if I am already an AT&T Prepaid customer?
Yes, existing customers can also benefit from this program if they meet the eligibility requirements.
What type of plans are eligible under EBB?
Eligible plans include the $40 15GB Plan, $65 Unlimited Plan, and the $75 Unlimited Plus plans.
Is the benefit transferable?
No, the benefit is limited to one monthly discount per account and is non-transferable.
What happens if my service charge is $0?
You must use your service each calendar month; otherwise, the EBB benefit will be removed.
How will I know if my application was approved?
You will receive confirmation from AT&T via call or text within 48 hours after submission.
Are there any fees associated with the Prepaid plans?
Regular AT&T PREPAID rates, terms, conditions, and applicable taxes and fees apply.
Where can I find more information on EBB eligibility?
You can visit getemergencybroadband.org for complete eligibility details.
